Mean Time to Resolve (MTTR)
Similar to Mean Time to Repair, Mean Time to Resolve often encompasses the entire process from the initial failure report to the point where the equipment is back in operation, including all diagnostic, repair, and testing activities. It's a broader measure that can also consider the time taken to address any underlying issues that may not require physical repairs but adjustments or recalibrations to ensure the system returns to its desired operational state.
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